At Advaia.shop, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our online store.
Please read this policy carefully to understand how your data is handled.
1. Information We Collect
We collect the following types of information when you interact with our website:
A. Personal Information
When you make a purchase, sign up for newsletters, or contact us, we may collect:
Full name
Email address
Billing and shipping address
Telephone number
Payment information (processed securely)
B. Non-Personal Information
We may collect non-personal data including:
IP address
Browser type and version
Device type
Referral sources
Pages visited and session duration
2. How We Use Your Information
We use your information for the following purposes:
Processing Orders – Fulfilling your purchases and providing customer support
Communication – Sending order updates, promotional messages (with consent), and customer service responses
Personalization – Improving your shopping experience with tailored product suggestions
Legal Compliance – Ensuring compliance with applicable laws and protecting our business and users
Website Performance – Analyzing website usage to improve content and user experience
3. How We Protect Your Information
We implement strong safeguards, including:
SSL Encryption – To protect sensitive payment data during transmission
Secure Hosting – Personal information is stored on secure servers protected by firewalls
Access Controls – Data access is limited to trained, authorized personnel
While no system is 100% secure, we are dedicated to applying the highest standards of data protection.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
Trusted Service Providers – Such as payment processors, shipping companies, and marketing tools, all of whom are obligated to handle your data securely and only for the intended purpose
Legal Authorities – If required by law or necessary to protect our rights or users
Business Transfers – In the event of a merger or sale, your information may be transferred as part of the transaction
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Track website usage patterns
Provide relevant content and ads
You may manage your cookie preferences via your browser settings. Disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Correct any inaccurate or incomplete information
Delete your data, where legally permissible
Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly
To exercise your rights, please contact us at: support@advaia.shop
7. Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of external sites. We recommend reviewing their policies before sharing personal information.
8. Children’s Privacy
Advaia does not knowingly collect data from individuals under the age of 16. If we learn that we have collected data from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this policy as needed. Any changes will be posted here along with an updated “Effective Date.” We encourage you to check this page regularly for updates.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us:
Email: support@advaia.shop
Phone: +44 7950415845
Mailing Address:
Advaia
74 Mousehold Ave, Norwich NR3 4RS
United Kingdom