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Terms and Conditions

Welcome to Advaia.shop! These Terms of Service (“Terms”) govern your use of our website [www.advaia.shop] and the services we provide (collectively referred to as “the Service”). By accessing or using our website, purchasing products, or interacting with our Service, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before using our Service.


1. Acceptance of Terms

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.


2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.


3. Products and Orders

3.1 Product Descriptions

We strive to provide accurate descriptions and images of all rocking chairs sold on our website. However, we do not warrant that all product descriptions, images, or other content are error-free or complete.

3.2 Pricing

All prices are listed in GBP and are subject to change without notice. We reserve the right to adjust pricing due to errors, market conditions, or other factors beyond our control.

3.3 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order, including those affected by pricing errors or stock availability.

3.4 Payment

Payment must be made at the time of order. We use secure payment gateways and accept Visa, MasterCard, PayPal, and other methods as displayed during checkout.


4. Shipping and Delivery

4.1 Shipping

We currently offer shipping across the United Kingdom. Shipping costs and estimated delivery times will be displayed at checkout.

4.2 Delivery

We aim to ship all orders promptly; however, delivery times are not guaranteed and may vary due to circumstances beyond our control.

4.3 Customs and Duties

For any future international orders, customers will be responsible for applicable customs duties, taxes, or import fees.


5. Returns and Refunds

5.1 Return Policy

If you are not fully satisfied with your purchase, you may return it within 30 days of delivery, provided the item is unused, undamaged, and in its original packaging. Please contact our support team to initiate a return.

5.2 Refunds

Once your returned item is received and inspected, we will issue a refund to your original payment method. Refund processing may take up to 7–10 business days depending on your provider.


6. Privacy and Data Protection

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your information. By using our Service, you consent to these practices.


7. User Responsibilities

You agree to use our website and services lawfully and in accordance with these Terms. You must not:

  • Violate any local or international laws;

  • Attempt unauthorized access to our systems;

  • Disrupt the functionality of our site;

  • Provide false or misleading information when placing orders.


8. Intellectual Property

All content on Advaia.shop, including images, text, logos, and product designs, is the property of Advaia or our licensors. Unauthorized use or reproduction of any content is strictly prohibited.


9. Limitation of Liability

To the fullest extent permitted by law, Advaia is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our maximum liability is limited to the amount paid for the product in question.


10. Dispute Resolution

Any disputes arising out of or related to these Terms will be resolved in accordance with the laws of the United Kingdom. You agree to submit to the exclusive jurisdiction of the courts located in Norwich, United Kingdom.


11. Contact Us

If you have any questions or concerns regarding these Terms of Service, feel free to reach out:

  • Email: support@advaia.shop

  • Phone: +44 7950415845

  • Address: 74 Mousehold Ave, Norwich NR3 4RS, United Kingdom


12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.